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Superior Service to Ensure Your Uptime

EA Elektro-Automatik offers timely service and support for all products from our factory service centers. Our service doesn’t stop at the sale. Let us be your partner in research and development.

Our full suite of service offerings includes:

  • Calibration Services
  • Factory Verified Repair Services
  • Extended Warranties
  • Commissioning
  • Training

Turnaround times are subject to parts availability.

Request Factory Service
Superior Service to Ensure Your Uptime
eap service calibration

EA Factory Verified Calibration Services to Ensure Optimal Performance and Reliability

EA is committed to ensuring you get maximum performance and value over the long life of your EA instrumentation. We offer calibration services both to help you keep your instrument operating within specification at all times and prevent interruptions in manufacturing. With a range of calibration services to meet your requirements, EA helps optimize throughput and product profitability.

多品牌 OEM 兼容校准

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我们了解您的设备阵容可能由各种品牌组成。无论是何种品牌，我们都能保证始终如一的准确性并遵守制造商规范，确保您的仪器以最佳状态运行，一站式满足您的校准需求。

  • 符合 OEM 规范：有了泰克，您可以相信您的仪器是按照仪器 OEM 公布或建议的精确校准点和程序进行校准的。
  • 涵盖广泛的仪器品牌：从行业领导者到专营制造商，我们拥有校准各种 OEM 的广泛仪器的知识和经验，这使我们成为您多样化设备阵容的首选校准合作伙伴。
  • 全套校准服务交付方案：我们将与您合作，定制最适合您的服务交付方案。目前提供：
    • 实验室内服务
    • 定期现场服务
    • 永久现场服务
    • 虚拟现场服务
    • 移动实验室服务

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泰克和吉时利工厂验证校准

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作为测试和测量行业的领导者，泰克和吉时利为准确性和可靠性树立了标杆。通过我们的校准服务，您可以对您的泰克和吉时利仪器进行工厂级校准。75 年来，正是这些公司引领着精确测量技术的发展，让您受益匪浅。

了解泰克和吉时利工厂验证校准服务的出色优势。

  • 全面的维护检查：我们的工厂验证校准超越了标准校准，在整个仪器操作过程中纳入了额外的预防性维护检查。它让您的设备保持最佳状态，在整个检查计划期间优化设备性能。
  • 固件和软件升级：为您的仪器定期更新固件和软件，始终保持领先地位。体验最新功能和增强功能，确保您的设备充分发挥其潜能。

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现场服务托管校准

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作为一名重要的现场服务经理，我们了解您在高效管理分散在各地的现场服务团队时所面临的挑战。确保最短的停机时间、尽可能地提高生产率并优化成本，是实现最佳现场服务运营的基本要素。

泰克现场服务托管校准解决方案使您能够：

  • 最大限度地减少停机时间：您可以告别因设备校准和维修而导致的延误。我们负责现场服务工具的校准、维修、更换和处置以及用品、附件和耗材等所有方面的工作，可在您的团队需要时立即提供符合要求的现场服务工具。
  • 提高生产率：将现场服务工具的管理委托给我们的专家，您就可以专注于您最擅长的领域 — 提供卓越的现场服务。您可以依靠我们来处理所有校准和维护任务，让您的团队继续专注于高效地为客户提供服务。

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Extended Warranties to Protect Your Investment From Unplanned Downtime

All EA Products come with a standard 2-year warranty that covers all repair needs for your EA instrumentation. All instruments are adjusted to spec following any repair work.

Extend your protection with a 3-year or 5-year warranty plan.

3 Year Extended Warranty: Add an additional year of warranty coverage to the standard warranty for a total of 3 years.

5 Year Extended Warranty: Add three years of additional warranty coverage to the standard warranty for a total of 5 years.

To obtain warranty service, contact EA within the warranty period and obtain a return material authorization (RMA). EA will repair or replace the instrument as required by the situation. The instrument is re-calibrated or calibrated and then returned.

EA performs all necessary work at no additional cost as long as:

  • The instrument has not sustained any shipping damage.
  • The instrument has not been operated or stored in conditions exceeding its specifications.
  • The instrument has not been modified by anyone other than EA-approved personnel.
  • The instrument has not sustained any accidental or self-inflicted damage by the user.

Maximize Your Success with EA Elektro-Automatik’s Commissioning, Set-up, Testing and Training

A global leader in providing advanced programmable DC power supplies, regenerative power units, electronic loads, and multichannel power systems with power capacities up to 3.84 MW.

  • Programmable power commissioning for multiple industries
Research and development, automotive, energy storage, telecommunications, aerospace, sustainable energy and more.
  • Ensure maximum performance and value over the long life of your EA power systems
Start with set up, performance verification, and training for your new power system so you can quickly start using your new power system.
  • Proper training to ensure protection for both personnel and systems
On-site training in proper use, precautions and safety. Review of your test systems and using EA equipment for your procedures.

*Available in North America only.

Request Commissioning 

Schedule an Online Product Demo, In‑person Training, or In‑person Equipment Testing at Your Convenience

Decide when you want to have your demo, covering anything from product demonstration, instrument setup, and feature explanations to specific “how to” requests. It’s entirely up to you! We are here to help answer your questions before you buy and keep supporting you after you buy. Pick the right session for you, and we’ll contact you to confirm and customize your session to what you need.

Online Demos

  • 45 minutes sessions designed to train, answer questions or demonstrate what you need.
  • Available in North America only.
Schedule a demo

In-person Product Testing and Training Session at our Michigan lab

  • 3-hour in-person sessions customized to the training you need on EA equipment, software or a specific request.
  • 2-hour sessions for you to bring in your own equipment and conduct testing with EA equipment. Open for both post- and pre-purchase.
Request In-Person Training

Service Level Agreement

EA Elektro-Automatik is committed to being your partner in servicing the equipment you need to run your manufacturing and testing operations. For specific service needs and a customized service level agreement in the Americas region fill out our form.

REQUEST More Information