My KUSB-3100 Series module was not detected on restart nor is the module detected when Windows is restarted or resumed from hibernation. What can I do to resolve this issue?

Product(s):

USB Modules: KUSB-3100 Series: KUSB-3100, KUSB-3102, KUSB-3108, KUSB-3116, KUSB-3160

Question:My KUSB-3100 Series module was not detected on restart nor is the module detected when Windows is restarted or resumed from hibernation. What can I do to resolve this issue?

Answer:You may experience one or more of the following symptoms on your Microsoft Windows XP Service Pack 1 (SP1) or Microsoft Windows 2000 Service Pack 3 (SP3)-based computer:Universal Serial Bus (USB) devices are not detected when you restart the computer. USB devices are not detected after you resume the computer from hibernation or standby. The computer uses 100 percent of the CPU time when you move the USB mouse. The computer stops responding (hangs) when you resume the computer from standby when a USB mouse is connected. The computer takes a long time to start or resume when a USB device is connected. A yellow exclamation point with a Code 28 or Code 31 is displayed on a USB device in Device Manager. USB 2.0 High-Speed devices are detected as Full-Speed (USB 1.1) devices when your computer resumes from hibernation even though they are plugged in to a USB 2.0-capable port. See: http://support.microsoft.com/default.aspx?kbid=810090for the solution to these issues.

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